Choose an issue
Select from the issue types documented by the available local experience.
CivicReport, a CivicTally solution
Make local issues easier to report and see.
CivicReport provides a mobile-friendly public reporting experience for available communities. A resident can identify an issue, place it on a map, and add supporting context with no account required.
Verified public experience
No-account issue intake
Community availability and local workflow details vary by deployment.
What residents can do
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A short path from observation to public visibility
Place it on the map
Identify the relevant location using a map-based reporting flow.
Add context
Where offered, include an optional short note or photo to clarify the observation.
See public evidence
The report type and location can appear on the public map; supporting content follows the applicable moderation process.
Historical product example
Legacy snow-tracker demonstration
Recorded in March 2026, this narrated example shows a snow-specific street-status workflow from an earlier “Plowed?” community experience related to CivicReport. Branding, counts, categories, administrative tools, and local follow-through may differ from current deployments.
Important: The recording’s references to “City Verified,” administrative tools, municipal or emergency-service use, and operational outcomes are historical statements in the video. This page does not establish municipal operation, authorization, or endorsement of that workflow.
Read the video transcript
Transcript note: The text below records the narration for accessibility. Statements about municipal use, “City Verified” administration, deployments, and operational outcomes are the narrator’s statements in the March 2026 recording and are not independently verified by this page.
Hey, it’s Matt from CivicTally. I wanted to show you our latest product, which allows towns and cities to have a crowdsourced live map service for their citizens, especially during snow removal. And especially when we had the blizzard of 2026, which really stalled the cleanup process in my hometown of Fall River, Massachusetts, I built this app to allow citizens to share the status of their streets so that we could see it on a live map.
This particular instance is actually looking at East Providence, which is also using the product. And if we zoom in, we can see streets that are labeled green for plowed and streets that are red for not plowed. Now, remember, this is crowdsourced information. A citizen goes to search for their street, finds their street on the list, or just simply types it in and starts searching for it. And then they label their street “plowed” or “not plowed.” They can vote once an hour. So if the status changes, they can come back and adjust their vote.
This allows the municipality and emergency services to have a bird’s-eye view on an interactive map that you can zoom in on and see where these reports are coming in, and a top-streets view so that you can drill down by the hour to see which streets are still being voted on the highest.
In terms of what I helped build out in Fall River was a City Verified feature. So we can build a custom dashboard for police, emergency services, and administration to come into the app and label streets City Verified if they’ve been cleared to the status that the city verifies is completely clear. So you’d have an admin dashboard to come in, punch in the streets that are City Verified, or download a list of streets with the votes and the rankings on them so that you can create a punch list to give out to staff or boots on the ground who are going through and double-checking streets or clearing streets, drivers, et cetera.
You can also pull a live time lapse of data on the specific day or a range of days, and you can allow your citizens and staff, especially in reporting and communications with the public, to see the live feed of when votes were coming in, when streets were being verified, when streets were being plowed, and it gives you that bird’s-eye, more storm view of what was happening over time.
At the end of the day, this has become a pivotal tool for communication, for transparency, and cutting down on the call volume and the complaint volume for a lot of local departments. Fall River, East Providence, and Somerset are the first three folks that are using this particular tool. If you want to learn more, you can contact us right on the contact page here at CivicTally. Happy to answer any other questions for you. Thanks for watching today’s video.
Important distinction
A public observation is not automatically a municipal service request.
CivicReport makes local observations easier to capture and see. Who receives a report, what becomes public, whether a response is promised, and how status is handled depend on the local experience and its stated terms.
Use the community directory to review the available location and its current guidance before submitting information.
Explore CivicReport where it is available.
Choose a community to review its reporting experience, issue types, and local guidance.
Open the CivicReport directory